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KMID : 0362120120340040391
Journal of Technologic Dentistry
2012 Volume.34 No. 4 p.391 ~ p.402
A study on Job and Duty Satisfaction of Dental Technicians (Focusing on employees in denture part)
Lee Hwa-Sik

Bae Bong-Jin
Han Sok-Yoon
Abstract
Purpose: This study was survey on future job vision and its pride (self-esteem) of dental technicians. It also investigates the future vision on their major of job (denture) and its awareness to improve the work environment and enhance their satisfaction towards job and duties.

Methods: In order to research job and its duty satisfaction of dental technicians who mainly work at denture part, certified questionnaire was modified and upgraded for its use. Collected documents were used by ¡®Window SAS 8.0 Program¡¯ for analysis. The significance of the test related to the items and its standards has been decided for p<0.05. To find out the differences between choices when choosing career and the duty satisfaction, t-test, one-way ANOVA and two-way ANOVA have been used.

Results: Following research findings show: 1. There was high self-esteem towards the job as dental technicians but low in future job vision. 2. It has been found that if satisfaction on their job (dental technician) is high then also their satisfaction on its duty (denture part) is high. 3. The factors that affects mostly on duty satisfaction of denture part are ¡®the contribution on improving oral cavity of people¡¯( =0.33118), ¡®The possibility of growth of person¡¯s job choices¡¯( =0.30035) and ¡®person¡¯s satisfaction on choosing job¡¯( =0.16069). 4. If there is an increase level on the contribution of improving people¡¯s oral cavity, the possibility of growth of person¡¯s job choices and the person¡¯s satisfaction on choosing job, then there is also high growth in denture part¡¯s duty satisfaction. 5. It has been found that if there are more employment histories of denture part, the duty satisfaction of denture part were also high. On the other hand, the more employment history of dental technicians get, the duty satisfaction of their denture part was low.

Conclusion: Following research results show that there is high self-esteem towards the job as dental technicians but the vision towards future was low. This shows that there is no bright future on dental technology. Therefore, it is important that not only to improve the work environment and pay rise on dental technologists but also to satisfy them. Various program developments and continuous research are needed to increase satisfaction.
KEYWORD
dental technicians, denture part, job, duty, satisfaction
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